FAQ

Q: What makes Or Noir Caviar unique?

A: Or Noir Caviar stands out due to its commitment to sustainability, ethical sourcing, and traditional preparation methods. Our caviar is sourced from the finest aquaculture farms and is selected and prepared by our skilled Iranian Caviar Masters.

Q: How should I store my caviar?

A: To preserve its freshness and flavor, caviar should be stored in the coldest part of your refrigerator, ideally at 28-32°F (-2 to 0°C). Avoid freezing it, as this can alter its delicate texture.

Q: Can I purchase Or Noir Caviar for an event or special occasion?

A: Absolutely! We offer a range of products perfect for special occasions. Please contact us at [email@ornoircaviar.com] for bespoke orders and event inquiries.

Q: Is your caviar sustainably sourced?

A: Yes, sustainability is at the heart of our ethos. Our caviar is sourced from sustainably managed aquaculture farms that ensure the well-being of sturgeons and the environment.

Q: How long does caviar last once opened?

A: Once opened, caviar should be consumed within three days for optimal taste and quality. Ensure it’s tightly sealed and stored in the refrigerator when not being served.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to select countries. Please visit our Shipping & Delivery page for more information on international orders.

Q: How can I track my order?

A: Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your order on our website.

Q: What is your return policy?

A: Due to the perishable nature of our products, we do not accept returns. However, if you have any concerns about your order, please contact us immediately.

Q: Can I request a custom caviar order?

A: We are happy to accommodate custom orders. Please contact our concierge service for personalized assistance with your order.

Q: How do I know which caviar to choose?

A: Our website features detailed descriptions of each caviar variety. For personalized recommendations, please contact our caviar specialists.

Q: What are the different types of caviar available?

A: We offer a variety of caviars, including Beluga, Ossetra, and Sevruga, each with its unique flavor profile and texture. Visit our Caviar Selection page for detailed descriptions and tasting notes.

Q: How can I identify high-quality caviar?

A: High-quality caviar is characterized by its freshness, firmness of the eggs, clarity in color, and a clean, buttery taste with no fishy odor. Our caviar is carefully selected to ensure the highest quality.

Q: Are there any dietary or allergen concerns with caviar?

A: Caviar is a seafood product and may cause allergic reactions in individuals with seafood allergies. It is also high in sodium and should be consumed in moderation.

Q: What is the best way to serve and enjoy caviar?

A: Caviar is best served chilled on a non-metallic spoon, such as mother of pearl, to avoid altering its flavor. It can be enjoyed on its own or with light accompaniments like blinis or crème fraîche.

Q: Can caviar be paired with drinks?

A: Absolutely! Caviar pairs beautifully with champagne or a dry, crisp white wine. For a traditional experience, try it with chilled vodka.

Q: How do I store caviar before opening?

A: Unopened caviar should be stored in the coldest part of your refrigerator, as close to 28-32°F (-2 to 0°C) as possible, and should not be frozen.

Q: What is the difference between wild and farmed caviar?

A: Wild caviar comes from sturgeon caught in the wild, while farmed caviar is produced from sturgeon raised in controlled aquaculture environments. We are committed to sustainable farming practices to protect wild sturgeon populations.

Q: Is caviar suitable for a vegetarian diet?

A: Caviar is a fish product, so it is not suitable for a vegetarian diet. However, it can be included in a pescatarian diet.

Q: Do you offer tasting events or experiences?

A: Yes, we host exclusive caviar tasting events. Check our Events page or subscribe to our newsletter for upcoming dates and details.

Q: How should I use caviar in cooking?

A: Caviar can be used as a garnish or a key ingredient in various dishes. It pairs well with light, subtle flavors that complement its richness without overpowering it.

Q: What is the shelf life of unopened caviar?

A: Unopened caviar typically has a shelf life of 3 to 6 months when stored properly in the refrigerator. Please check the expiration date on the package for specific details.

Q: Do you provide guidance on caviar tasting and pairing?

A: Yes, we offer guidance on caviar tasting and pairing with various foods and drinks. Visit our Tasting Guide page for tips and recommendations.

Q: Are there any special offers or loyalty programs for frequent buyers?

A: We value our customers and occasionally offer special promotions and a loyalty program. Sign up for our newsletter to stay updated on these offers.

Q: Can I visit your caviar farm or production facility?

A: We welcome visitors by appointment to our aquaculture farms for a firsthand experience of our sustainable practices. Please contact us for scheduling and details.

Q: How do I include caviar in a health-conscious diet?

A: Caviar is rich in nutrients like omega-3 fatty acids. We recommend enjoying it in moderation as part of a balanced diet. Consult with a nutritionist for personalized advice

Q: What are the health benefits of caviar?

A: Caviar is known for being rich in omega-3 fatty acids, vitamins, and minerals that can contribute to a healthy diet. It’s a source of vitamins A, E, and B12, as well as magnesium and selenium.

Q: How is caviar graded?

A: Caviar grading involves assessing the size, texture, color, and flavor of the eggs. Our caviar experts use this grading system to ensure only the best quality products are offered to our customers.

Q: Do you collaborate with chefs or restaurants?

A: Yes, we collaborate with renowned chefs and prestigious restaurants worldwide. For partnership inquiries, please contact us at [partnerships@ornoircaviar.com].

Q: Are there environmental impacts of caviar production?

A: We are committed to environmentally sustainable caviar production. Our aquaculture farms follow practices that minimize environmental impact and promote the conservation of sturgeon species.

Q: Can I gift Or Noir Caviar?

A: Certainly! We offer elegant gift options perfect for special occasions. Visit our Gifts section for more information and ideas.